Welcome to the Privacy Portal of JT IoT

Our Privacy Portal gives you full visibility of how we collect, use, share and protect your personal information when you use our products, services and our website.

Watch this video that explains how GDPR could affect you, even if you don't live in the EU.

Privacy Policy

We take your privacy seriously. This policy describes what, why and how we collect and use your personal information, how we protect it and how you can contact us.

Terms & Conditions

Terms and conditions of service are important and should be read carefully before applying for the product or service they relate to.

Cookie policy

We use cookies and similar technologies. This policy describes the categories of cookies that we use, what they are used for, and how to change your preferences.

GDPR Statement

We have implemented a ‘Privacy by Design’ methodology for product and service development to ensure compliance with any privacy requirements.

Frequently asked questions

Privacy is the discipline of handling personal information in a strictly controlled manner, to meet the following objectives:

  • To be transparent about any personal information that is collected and what it will be used for
  • To protect the information from accidental or malicious loss, damage, unlawful processing or disclosure
  • For legal GDPR compliance

Your personal information is important and there are a number of threats associated with the inappropriate disclosure and/or use of your information, including:

  • Identity theft
  • Fraud
  • SPAM

To reduce the risks, you must treat your personal information with great care and only disclose it if you feel confident that it will be handled appropriately.

While the safety of your personal information can never be 100% guaranteed, JT take privacy extremely seriously and adopt many measures to minimise the risks.

The objective of the JT IoT Privacy Portal is to provide one place to find all the information you need about how we handle your personal information. 

  • Transparency, to make it clear what personal information we collect and how we use it, what we do to protect it, and how you can contact us
  • Quick and easy to use, so you to find the information that you are looking for

There are a number of ways to stop us sending you our newsletters, including:

  • Via our website
  • Clicking the ‘unsubscribe’ link at the bottom of one of our emails
  • Via our contact centres (see the contact details in our privacy policy)

You should also note that:

  • If you sign up to receive newsletters via more than one email address you will need to unsubscribe for each
  • Other JT Global companies will have their own newsletters, for which JT IoT is not responsible. To stop receiving their newsletters you will need to contact the company responsible

How to contact JT IoT

If you have any questions about our privacy policy, privacy tools or your cookie settings. Please contact us and a member of the JT IoT team will respond to you.

How to update your privacy preferences

You can manage your marketing preferences using our Privacy Tools and Preference Centre. Cookie Settings can also be updated